Privacy Policy - renowelltech.com

Last Updated: June 15, 2026

Company: Renowell

This Privacy Policy explains how Renowell collects, uses, stores and protects personal information of users who visit our official website. By accessing and using our website, submitting inquiries or contacting us, you agree to the terms of this policy. If you do not accept this policy, please stop using our website immediately. This policy applies to our official website and related business consultation services for our core products: electric heated towel racks and space heaters.

1.Information We Collect

1.1 Information You Voluntarily Provide

When you fill out contact forms, send business inquiries or communicate with us, we collect the information you actively submit, including your name, phone number, email address, company name and address. You warrant that all provided information is true and complete, and please notify us promptly if any information changes.

1.2 Automatically Collected Technical Data

When you browse our website, we automatically collect non-identifiable technical information such as IP address, device type, browser information, visited pages, access time and general location data. This data is only used for website operation, security maintenance and traffic analysis, and will not be used to identify your personal identity.

We use cookies and similar tracking technologies to improve your browsing experience. You may disable cookies via your browser settings at any time.

2.How We Use Your Information

We process your information solely for the following legitimate purposes:

Respond to your product consultation, quotation requests, after-sales service and business cooperation demands;
Ensure the normal operation, fault diagnosis and network security of our website;
Analyze website traffic to optimize our website, products and services (electric heated towel racks & space heaters);
Send product updates and industry news if you subscribe to our newsletter;
Comply with applicable laws, perform contractual obligations and respond to official legal requests.

3.Information Sharing & Disclosure

We will never sell or rent your personal information to any third party. We may share your data only under the following circumstances:

We have obtained your explicit consent;
It is necessary to disclose data to our authorized service providers to perform contracts (all partners are bound by confidentiality agreements);
Required by laws, court orders or official government requests;
Necessary to protect the legitimate rights and interests of Renowell, users and the public, and prevent fraud and illegal acts.

In case of merger, asset transfer or business acquisition, user information will be transferred along with the business and still protected under this Privacy Policy.

4.Data Retention & Security

We retain your personal information only for the period necessary to fulfill the purposes stated in this policy. General business data will be kept for 90 days. When the data is no longer needed, we will delete or anonymize it. Backup data will be stored in isolation and will not be processed for other purposes.

We implement standard technical and organizational security measures to protect your data from leakage, tampering and loss. Please note that no internet data transmission is 100% secure, and you use our website and submit information at your own risk.

5.Your Privacy Rights

You have the right to access, correct, delete or restrict the processing of your personal data. You may withdraw your consent at any time, and the withdrawal will not affect the legality of previous data processing.

If you are located in the European Economic Area (EEA) or Switzerland, you may file a complaint with local data protection authorities if you believe we process your data in violation of relevant laws.

6.Do-Not-Track (DNT)

Most web browsers provide a Do-Not-Track setting. Currently, there is no unified industry standard for DNT signals, so our website does not respond to DNT requests temporarily. We will update this policy if relevant industry standards are released in the future.

7.Special Rights for California Residents (CCPA)

In accordance with California Civil Code and CCPA, California residents may submit a written request once a year to obtain information about categories of personal data we disclosed to third parties for direct marketing purposes, as well as the list of relevant third parties.

Users under 18 years old residing in California may request us to remove the content you publicly posted on our website. We will verify your identity before handling requests. Renowell does not sell any personal information of website visitors and users. We will not discriminate against you for exercising your privacy rights.

8.Policy Updates

We reserve the right to update this Privacy Policy according to legal requirements and business adjustments. The updated version will be posted on our website with the latest revision date. Your continued use of the website after updates means you accept the revised policy.

9.Contact Us

If you have questions, suggestions or requests regarding this Privacy Policy or your personal data, please contact us via:

Email: [Fill in your official email]

Contact Page: https://renowelltech.com/contact us/

We will respond to your request within 30 calendar days.